Social Media Marketing FTW!

A guest post I contributed to Mashable, see the whole story here: http://mashable.com/2008/05/23/social-media-marketing/

...We realize the power of citizen reporters, word of mouth, media sharing, transparency and interaction. We have the tools, we have the stats, we have the case studies, we know how to develop effective strategies.

Our job now is two-fold: make sure the fakers who claim they get it, but really don’t, don’t screw things up, and educate clients, potential clients and our peers so they are able to make intelligent decisions in selecting an agency and implementing a social media strategy...



Social Media As Automated Word of Mouth

Studies indicate that word of mouth is the most influential and trusted source of information for North American consumers when considering a product or service.
Forrester Research - Consumers trust WOM



Monetizing Social Networks

This is going to be a short post...

Many social networks are still trying to figure out how to monetize while others are monetizing off of them. People are monetizing Facebook apps, selling Facebook apps and Twitter clients. Maybe this is a dumb question, but why not make it part of your API agreement that any company making a profit from your API needs to give you a cut? The APIs could still be free, and if an app makes money, the API provider gets a piece. After all, isn't the apps success based largely on the technology provided by the API provider? Just seems like it makes sense to me. I'd love to hear your opinion.



How to Twitter (the right way) on Behalf of Your Brand

Ever heard of Twitter? If you hadn't, now you have and I'm willing to bet you'll be hearing it a lot more.

Twitter in a nutshell
Twitter is a messaging platform, also referred to as micro-blogging. Information is exchanged between users in the form of messages comprising 140 characters or less. Updates are sent and received via web, SMS or third party applications like Twhirl. The basic idea is you choose who's updates you want to follow, and others choose to follow your updates. Updates are fed into your feed where you can see what the people you follow are doing. Conversely, your updates are sent to your followers feeds.



A great example of what not to do

I recently decided it was time to hire a new strategist. I knew I wanted someone who was already getting their hands dirty and understood the social media landscape. I began by reaching out to people I know personally for recommendations as I trust WOM first and foremost. The particular position I'm looking to fill isn't an easy one, not tons of people out there with that skill set. No one I knew could recommend anyone who wasn't already doing their own thing or working for someone else. My next step was to post the job. But I wanted to weed out anyone who wasn't qualified. Posting on a site like Monster or Craig's List or just about anywhere would have left me with a stack of resumes to go through for people who definitely wouldn't have been qualified. I'm into niche, so I went niche.



Wow, it's been a long time!

Guess I've been busy, since JANUARY!!! No excuse for that. Big news, Heavybag Media now has an office in Los Angeles, in addition to our New Haven office, which is still fully staffed and humming along wonderfully.

We have been doing a lot of work with some of our clients in the social and professional networking space. It's really an interesting space to be in. Each online community has it's own set of rules, both official and unofficial, and there are new ones popping up all the time. I personally am now on Facebook, bebo, Ning, MySpace, YouTube, Mashable, Twitter, LinkedIn, plus I run this blog. Our company is represented on Ning, MySpace and soon to be Facebook. Though all of these sites are different in their own way, one common thread is the human factor.